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Privacy policy

Last updated October 23, 2026

This policy explains how Home Heating and Cooling ("we", "us") handles information you share with us through this website, by phone, and by text message. We keep it short because we collect very little.

What we collect

  • Information you give us in a form: your name, phone number, email if you provide it, town, the service you need, and your message.
  • Information you share when you call or text us.
  • Basic technical data from your browser, such as pages visited, collected by analytics tools only if you accept analytics cookies.

How we use it

  • To respond to your request, schedule visits, and provide estimates and service.
  • To keep records of the work we do at your home.
  • To understand, in aggregate, which pages help visitors, if you have accepted analytics cookies.

We do not sell your personal information. We do not share it except with service providers who help us operate, such as our email delivery provider, and when required by law.

Cookies and analytics

If analytics are enabled on this site, they stay off until you accept them in the cookie notice. You can decline and the site works the same. You can clear your choice by clearing your browser storage for this site.

Text messages

If you text us, we reply to your messages about your request. We do not send marketing texts without your permission. Message and data rates from your carrier may apply.

How long we keep it

We keep service records for as long as they are useful for serving your home and as required for business and tax records.

Your choices

You can ask us to see, correct, or delete the information we hold about you, subject to records we must keep. Contact us using the details below.

Contact

Home Heating and Cooling, 104 Longwater Dr, Norwell, MA 02061. Phone (781) 353-8852.

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